Data Protection & Privacy Policy

EXG Safaris LLC operates this website and all associated booking systems.

Our headquarters are in California, USA, and we primarily serve travelers from the United States.

For all data and privacy matters, please contact: info@exgsafaris.com

Contact details (name, email, phone number, address)

Travel preferences and special requests

Payment details (processed securely via PCI-DSS certified partners)

Passport or ID information (when required by lodges, airlines, or park authorities)

Website usage data (cookies, analytics, and device information)

We never sell, rent, or trade your personal information.

Process bookings and payments securely

Confirm reservations with hotels, airlines, and parks

Provide personalized service before, during, and after your trip

Comply with Tanzanian and U.S. legal requirements

Send updates, offers, or safari news (with your consent only)

We employ multiple layers of digital and physical protection, including encryption, access controls, and secure partner standards.

Under GDPR and CCPA you have the right to:

Access and receive a copy of your data

Correct inaccurate information

Request deletion (“Right to be Forgotten”)

Opt out of marketing emails at any time

Please email info@exgsafaris.com with any requests. We respond within 30 days.

EXG Safaris uses cookies to enhance your browsing experience, analyze traffic, and remember preferences.

You can accept or decline cookies in your browser settings.

Analytics data is aggregated and never used to personally identify you.

We share data only with trusted partners essential to your safari:

Hotels, lodges, and airlines for reservations

Government authorities for permits or border clearances

Payment processors for financial transactions

All partners are bound by confidentiality agreements and must meet our security standards.

We do not sell, lease, or exchange your data for marketing purposes.

Your data may be transferred between the U.S. and the destination you’re visiting.

Every transfer uses encrypted channels and complies with GDPR and CCPA standards for cross-border data protection.

Booking data is retained for up to 5 years (as required for financial records and insurance claims).

Unused prospect data is purged after 12 months of inactivity.

Backups are encrypted and securely deleted after expiry.

EXG Safaris does not knowingly collect data from children under 13 years old.

If you believe we may have received information from a child without parental consent, please contact us immediately for removal.

In the unlikely event of a data breach:

We will notify affected users and authorities within 72 hours.

Immediate containment and forensic analysis will be conducted.

Affected systems will be isolated and patched before resuming operations.

Our website may contain links to trusted travel partners or affiliates.

EXG Safaris is not responsible for the privacy practices of external websites.

We encourage you to review their privacy policies independently.

While EXG Safaris implements industry-leading security standards, no system can guarantee absolute protection against unauthorized access.

By using our website or booking services, you acknowledge that you do so at your own risk and agree that EXG Safaris is not liable for losses resulting from cyber incidents beyond our reasonable control.

This policy may be updated periodically to reflect changes in technology or law.

The revised date above will indicate the latest version.

Continued use of our website after any update constitutes acceptance of those changes.

For questions, data requests, or security concerns:

info@exgsafaris.com

www.exgsafaris.com/privacy